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Custom Orders

 

If you have a design or a color combination in mind, we can work with you to create a custom carpet of any size.  Once a design is chosen, we can go ahead and place an order.   Due to the demands of production, we do have minimum requirements in volume or order to take on a custom project.

How it Works

1. We will work with you to define the design, colour and material parameters for your custom rug. We'll share the final design and cost with you for your approval. There is hundreds designs within our showroom to choose from. We recommend viewing our designs in person to get a feel of the texture and real-life colours. 

2. We'll send the design to our hand-selected expert weavers to produce your custom order. This process can take anywhere from two - six months to complete depending on the size or complexity of the rug.

For example, 5x7 contemporary design can be completed in 2 months approximately. These carpets are made by hand, where the design creation, dye selection, finishing is a time intensive process. Please keep that in mind.

3. Your beautiful finished rug will ship to our showroom, where we inspect it before delivering to your home or project site. 

4. Custom orders are non-cancellable, non-returnable and non-refundable with the exception of manufacturer defects or damages. Customers will have 24 hours from placement of order to cancel.

After 24 hours, a fifty percent deposit will be retained by Indo Designer Rugs . The above is a guideline for custom ordering.

We invite you to contact us 403-229-0156 to learn more about what we can do to create a beautiful, handmade rug for you. 

Visit us at our Calgary showroom at 620 17th Ave SW to see the numerous designs that can be made for your unique living space

Free parking is available at the rear of the showroom. 

Want fun emails on rug-focused interior design? Sign up for our Indo Designer Rug club.  We update you on new designs and collections. 

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